FAQs

Frequently Asked Questions

1. What payment methods do you accept?
We accept all major debit/credit cards and local payment options in Egypt.

2. How long does shipping take?
Orders typically arrive within 2–5 business days inside Egypt.

3. Can I return or exchange my order?
Yes. You can return or exchange within 7 days of receiving your item. Please refer to our [Return Policy].

4. How do I request a refund or exchange?
To request a refund or exchange, please visit our [Refund & Exchange] page and fill out the request form. We’ll review your submission and get back to you within 2–3 business days.

5. How do I know my size?
Check our [Size Guide] for detailed sizing info.

6. What if my size is sold out?
You can join the waitlist for restocks by clicking "Notify me when available" on the product page.